Top Sellers

  1. Bauer Supreme TotalONE NXG Sr. Hockey Skate
  2. Cascade M11 Hockey Helmet
  3. Bauer Vapor APX 13" Hockey Glove
  4. Bauer RE-AKT Hockey Helmet
  5. CCM U+ CL Sr. Shoulder Pads
  6. Easton Stealth RS 13" Hockey Gloves
  7. Oakley VR901 ProStraight Shield
  8. Warrior Franchise Sr. Hockey Pants
  9. Bauer Vapor X 7.0 Sr. Hockey Skate
  10. Easton E700 Hockey Helmet

Shipping FAQs


 Returns Gladly Accepted BACK TO TOP

Once you have received a product and you do not want it for any reason, please send it back to us for a refund or an exchange.

Simply fill out the enclosed return form on the back of your invoice and return the product(s) to us.

Exchanges will be processed within 48 hours (most are re-shipped the same day!).

We have a money back guarantee for all items returned unused within 30 days of shipment.

All items are guaranteed by each applicable manufacturer.

If an item is defective after use, HockeyEmpire.com will repair or replace the item after inspection.

Our inspection department must see the item before any decision can be made.

All shortages must be made upon receipt of the goods.

Freight and Handling charges are non-refundable. If you have purchased over $150.00 and received free shipping but do not wish to keep the product you ordered, the freight charges will be deducted from total upon returning the item.

Freight and Handling charges are non-refundable.

PLEASE ALLOW UP TO 30 DAYS FOR REFUNDS.



 Price Change Policy BACK TO TOP

Prices at HockeyEmpire.com are subject to change, even when you thought our deals couldn't get any better!!

In an attempt to move more products with very limited quantities, colors or sizes, we may lower our prices. However, the price paid at the time of your purchase is the final price.

We do not give any price adjustments once you have purchased the equipment.



 Shipping Limitations BACK TO TOP

Orders placed on the web site will be shipped UPS Ground Freight within the 48 Continental States.

EXCEPTIONS: Alaska, Hawaii, APO/FPO orders & other military addresses outside outside the USA - these orders will be shipped USPS priority mail. - Please consult the freight charge table.



 Shipping Standards BACK TO TOP

Free UPS Ground Freight on all orders over $150.00.
Excludes Ice/Goalie Wheel Bags, & Goalie Leg Pads. All Hockey Sticks will be sent USPS Priority Mail Ground.

Orders will be charged freight.

All orders are subject to a handling charge.



 Shipping Times BACK TO TOP

EASTERN : 2 to 4 Business days

CENTRAL : 3 to 5 Business Days

PACIFIC : 5 to 6 Business Days



 "SAME DAY" Policy BACK TO TOP

Orders recieved by 3:00 pm EST Monday - Friday will be shipped the same business day.

Orders placed after 3:00 pm EST will be shipped the next business day.

Saturday - Sunday orders will be shipped the following Monday.



 Price Match Policy BACK TO TOP

HockeyEmpire.com will not match prices 

 



 Shipping Charge Table BACK TO TOP
Pounds
UPS Ground
Priority Mail
Pounds
UPS Ground
Priority Mail
0 to 5 lbs
$11.00 $19.55
26 to 30 lbs
$22.00 $78.00
6 to 10 lbs
$13.00 $28.15
31 to 35 lbs
$24.75 $88.00
11 to 15 lbs
$15.00 $40.25
36 to 40 lbs
$27.00 $103.00
16 to 20 lbs
$18.00 $52.00
41 to 45 lbs
$30.00 $115.00
21 to 25 lbs
$20.50 $65.00
46 to 50 lbs
$33.00 $125.00

Pounds
Next Day Air
2nd Day Air
3rd Day Air
2nd Day Air AK/HI
Next Day Air Saturday
0 to 10 lbs
$65.00 $30.00 $24.00 $45.00 $75.00
11 to 20 lbs
$85.00 $45.00 $32.00 $71.00 $95.00
21 to 30 lbs
$105.00 $60.00 $45.00 $95.00 $118.00
31 to 40 lbs
$130.00 $76.00 $55.00 $125.00 $140.00
41 to 50 lbs
$155.00 $92.00 $65.00 $150.00 $160.00
51 to 60 lbs
$175.00 $108.00 $72.00 $180.00 $185.00
61 to 70 lbs
$205.00 $125.00 $85.00 $210.00 $213.00
 
         
 
     
 
   



 Placing orders outside the United States BACK TO TOP

To place an order from outside the U.S., you must call, write, fax or email us with your order for a freight quote. (exception: APO/FPO, AK & HI)

To place an order outside the U.S., please call our customer service
1-888-752-8305.



 Next Day Air & 2 Day Air BACK TO TOP

Air services are available to our customers!

To place an air shipment order, you must call, write, fax or email us with your order for a freight quote.



 Payments BACK TO TOP

Forms of payment:
Visa, Mastercard, American Express, and Discover

HockeyEmpire.com does not accept personal checks or money orders.
YOU SAVE THE TAX!
Save 8.75% on every order shipped outside NYS.



 HockeyEmpire.com Contact Information

To place an order from outside the U.S. or for Air Freight quotes, you must call, write, fax or email us with your order for a freight quote.

Customer Service: 1-888-752-8305

Write us at HockeyEmpire.com Headquarters or Email HockeyEmpire.com